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Job Title: Business Unit Director
Job Description

Purpose of the Job

To direct the day-to-day management of the Business Unit. This incorporates the management and development of staff, (operational, sales, contract support and management), the continual development of our customer base and full operational responsibility for the Region.

Responsibilities

Strategic Planning within the Region

  1. Formulates plans in response to anticipated economic, technological and market trends.
  2. Continually focuses on developing the business through building customer relationships and ensuring that resources are prepared to manage this growth i.e. a robust but realistic succession plan is in place.
  3. Produces a full monthly report to the Executive team including P&L and be able to present this at the monthly review.

Operational Management

  1. Formulates plans in response to anticipated economic, technological and market trends.
  2. Continually focuses on developing the business through building customer relationships and ensuring that resources are prepared to manage this growth i.e. a robust but realistic succession plan is in place.
  3. Produces a full monthly report to the Executive team including P&L and be able to present this at the monthly review.

Financial & Asset Management

  1. Takes appropriate actions indicated by variances to ensure revenue, operating profit and bookings targets are met.

Quality

  1. Monitors and identifies areas for improvement.
  2. Creates a culture of innovation.
  3. Sets an example of exceptional standards in all activities.

Customer Relations

  1. Represents Norland Managed Services in a professional and credible manner to customers and the public.
  2. Builds and develops high-level customer relationships with both existing and potential customers through fully understanding their needs and demands.
  3. Focuses on ensuring excellent service levels are maintained at all times.
  4. Is accessible and responsive to customers at all times.

People Management

  1. Ensures the team has the skills and motivation to carry out their roles to the best of their abilities. This includes all staff attending the Company induction day and mandatory management and H&S training.
  2. Is constantly visible and accessible to the team.
  3. Ensures that ALL Area Manager-level staff complete the ILM Introductory Diploma course.
  4. Ensures all staff are appraised annually and all managers are formally trained in the Norland appraisal process, and from this development plans put in place and followed through.
  5. Trains, develops, inducts and mentors direct reports and builds a culture of continual development.
  6. Builds a succession plan for the Business Unit, using management development programmes and local development activities.
  7. Encourages a culture of co-operation and team work within the Business Unit, ensuring that staff are recognized and rewarded as appropriate, through local mechanisms, the completion of bonus scorecards, supporting the Exceptional Awards and social activities.

Accountabilities

  1. Reports to Divisional Managing Director.
  2. Line management responsibility for a team, primarily comprising contract managers and contract support staff across a portfolio of contracts.
  3. Financial responsibility for the delivery of Plan commitments for the contract portfolio.

Remuneration

Competitive salaries: 70,000 - £90,000 pa
depending on level of appointment.
Generous holiday and benefits package.
Car allowance: £6,600 pa.